Dubai Courts unveils innovative ‘Intikal’ initiative for notary public services

In line with the directive of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to raise government services to the highest global standards, Dubai Courts has unveiled its latest smart service ‘Intikal’ that provides notary public services to customers at home, without having to visit notary public centres in Dubai. 

“Dubai Courts is keen to raise the happiness index of customers, by simplifying and accelerating litigation services,” says HE Tarish Eid Al Mansouri, Director-General of Dubai Courts. “This is in line with the vision of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, for the ‘Dubai Smart Government’ initiative. The new ‘Intikal’ service allows customers to complete their transactions from anywhere in Dubai round the clock.”

The ‘Intikal’ initiative reflects the relentless efforts of Dubai Courts to spread happiness, achieve highest satisfaction rates in government performance, and simplify its services across the Emirate of Dubai. This comes at a time when Dubai Courts has made significant strides to transform its services into smart services through its website and outstanding smart applications that are very popular among customers.

‘Intikal’ is a new innovative initiative where a notary public visits customers anywhere in Dubai to take their signatures and complete their transactions.

“This service represents Dubai Courts’ innovative approach in implementing the vision of HH Sheikh Mohammed bin Rashid Al Maktoum who said: ‘Our goal is to provide 7-star services and we are geared to compete with the private sector in providing services of global standards.’ ‘Intikal’ will guarantee customer’s satisfaction, by allowing them to complete the transactions in their own time from any place,” added HE Al Mansouri.

This is a valuable addition to the e-Notary service, an electronic customer transaction service that has received an overwhelming response from customers as it facilitated their transactions.

“We are keen in Dubai Courts to serve the customer at his home or office. We always remain up to date with technical developments taking place in the world to achieve the vision of leadership in the smart government transition,” said HE Al Mansouri.

This service comes at a time when the majority of Dubai Courts services are available through smart channels round the clock. Customers can now follow-up their transactions through smart devices, without taking the trouble to come to the headquarters of Dubai Courts.

“We continue our efforts to provide the best legal services to our customers and deliver justice at people’s doorstep. We are marching confidently toward implementing the ‘Dubai Plan 2021,’ which aims to build a government that is ‘proactive and creative in fulfilling the needs of individuals and society as a whole’. We are also working on providing judicial and legal services in accordance with the highest international standards. The ‘Intikal’ service is a milestone in our march towards excellence,” added HE Al Mansouri.

As part of its ambitious march towards innovation and smart transformation this year, Dubai Courts showed outstanding commitment to adopting latest advanced technologies and embrace the culture of creativity and innovation which is considered a main pillar for providing ‘smart’ connected services.

This new service by Dubai Courts represents a qualitative development in the work of Notary Public in Dubai at a time when Dubai Courts is achieving significant progress to improve performance and provide quicker, more convenient and efficient services. 

To benefit from ‘Intikal’ service, customers should visit the Notary Public branch in Al Tawar, Al Barsha or by applying online or by email to Towar.MobNot@dc.gov.ae or Barsha.MobNot@dc.gov.ae. The email should include, in detail, the customer address and telephone number. Al Tawar branch will take care of customers from Deira and neighbouring areas transactions, while Al Barsha branch will handle ​​Bur Dubai and the surrounding areas transactions in morning and evening shifts. The fee for ‘Intikal’ service is AED 1,000 per transaction, in addition to the transaction fee. For seniors or widowed women observing ‘Iddat’ or those with disabilities, the fee will be AED 100, in addition to the transaction fee.

The new initiative entails comprehensive notary public services, such as testifying of documents and contracts of different kinds, declarations, partnerships, sales, signature authentication and other related notary matters.