BIGBOX UAE 2025 – A Global Retail & E-Commerce Sumit Set to Redefine the Future of Retail and E-commerce in the GCC

The retail and e-commerce ecosystem of the Middle East is gearing up for a landmark event — BIGBOX UAE 2025 – A Global Retail & E-Commerce Series, scheduled to take place on September 24, 2025, at the Millennium Downtown Plaza Hotel, Dubai.

As one of the region’s most anticipated retail and e-commerce summits, BIGBOX UAE 2025 will bring together 40+ top retail leaders, digital commerce innovators, and industry disruptors from across the globe. These experts will share best practices, success stories, and strategies that are reshaping customer engagement, omnichannel retail, and digital commerce. The summit promises an unparalleled platform for dialogue, collaboration, and business acceleration.

Highlighting the rapid evolution of the GCC retail sector, Navin Joshua, Founder & Director of GreenHonchos, the Digital Commerce Enabler and a key sponsor of the summit, shared:

“GCC has established itself as one of the foremost global destinations for experiential retail. This foundation now sets the stage for the next leap of unlocking the true omnichannel potential. Today’s digitally-savvy consumers, who already spend more than 70% of their shopping time online, are signalling a structural shift in behaviour. With progressive government initiatives and infrastructure investments, the momentum is undeniable — eCommerce is poised to rise from its current 14% share of retail to nearly 20% in the Middle East within the next five years. For retailers, the opportunity is not just growth, but transformation.”

Adding his perspective on Dubai’s unique role in retail, Mohammed Eldaly, Director – Retail and Business Development, Kafak International Group, stated:

“Dubai continues to stand out as a global hub for retail and e-commerce, fueled by its forward-looking infrastructure, digital adoption, and consumer-driven innovation. What makes Dubai unique is how quickly it embraces change — from experiential retail in physical stores to seamless digital platforms, the city is setting benchmarks for the region and the world. The UAE’s strong logistics ecosystem, combined with an appetite for digital experiences, is accelerating the convergence of retail and e-commerce, creating a marketplace that is smarter, faster, and more customer-centric.”

On Dubai’s retail strength and future, Debangshu Adhikari, Sr. Vice President, Western International Group, shared:

“BIGBOX UAE 2025 is where the future of retail and e-commerce in Dubai takes center stage. This powerful platform allows industry leaders to explore new ideas, partnerships, and future-ready strategies. Dubai continues to set global benchmarks in retail by blending world-class physical experiences with digital innovation. E-commerce here is moving from simple transactions to creating personalized, data-driven consumer journeys.”

From the perspective of homegrown retail, Sally Maddison, Business Owner, Mint Market, highlighted:

“Dubai is leading the way in building retail ecosystems that blend innovation, inclusivity, and sustainability. With a digitally savvy population and a growing appetite for homegrown, high-quality brands, the city is the perfect place to build a platform like Mint Market — where every purchase connects people to purpose.”

With voices of leaders like these, BIGBOX UAE 2025 is set to be a defining moment for the industry — bringing together innovators, brands, and thought leaders under one roof to shape the future of the sector.

The one-day summit will feature visionary keynotes, high-powered panel discussions, fireside chats, and case studies from global and regional leaders. Topics will span technology adoption, supply chain digitization, next-gen customer experiences, and innovative business models — offering practical insights for every stakeholder in the retail and e-commerce value chain.

With retail in the Middle East at an inflection point, BIGBOX UAE 2025 will serve as the catalyst for collaboration, innovation, and transformation, helping businesses stay competitive in a digitally driven era.

About BIGBOX UAE 2025 – A Global Retail & E-Commerce Series

BIGBOX UAE is the region’s premier retail and e-commerce platform, bringing together decision-makers and innovators to explore new strategies, emerging technologies, and opportunities in the retail and digital commerce landscape. Organized by Scribe Minds & Media - FZE, the series is committed to fostering meaningful conversations that shape the future of global retail.

Venue: Millennium Downtown Plaza Hotel, Dubai
Date: September 24, 2025
Time: 8:00AM to 5:00PM